Questioning museum attendance projections

Reading over the Peoria Riverfront Museum information on the County’s website, I found page 211 especially fascinating. There, in black and white, is a “Museum Benchmark Matrix” comparing various museums around the country, their square footage, metropolitan statistical area (MSA) population, annual attendance figures, and other information.

Here is a simplified chart of all the museums that listed their annual attendance figures (I’ve added Peoria’s proposed museum to the end of the list):

Museum Location MSA Pop. Gross SF Annual Attendance
Science Station Cedar Rapids, IA 252,784 20,000 27,000
Science Spectrum Lubbock, TX 267,211 85,000 185,000
Putnam Museum Davenport, IA 376,160 115,000 190,000
Sci-Port Discovery Center Shreveport, LA 387,583 92,000 200,000
Gulf Coast Exploreum Mobile, AL 404,406 55,000 220,000
Exploration Place Wichita, KS 596,452 100,000 180,000
Louisville Science Center Louisville, KY 1,233,735 129,000 315,000
Kalamazoo Valley Museum Kalamazoo, MI 323,264 60,000 125,000
Peoria Riverfront Museum Peoria, IL 371,206 81,000 240,000 (est.)

Notice anything unusual or surprising? That’s right. The projected attendance for Peoria’s museum block is more than every other museum in the matrix, except for Louisville’s, where the MSA is over 1.2 million people.

In case you’re wondering where I got the 240,000 figure for attendance, here’s the scoop: the museum folks are estimating 360,000 visitors per year for the whole block. But they split that up this way: 1/3 of those people will attend Caterpillar Experience only, 1/3 will attend the Peoria Riverfront Museum only, and 1/3 will attend both. That means that only 2/3 of the 360,000 estimated visitors to “the block” will go to the Peoria Riverfront Museum (360,000 x 2/3 = 240,000).

It’s tricky trying to figure out their numbers, as you can see, because they often treat the whole block as a single project in their campaign literature. But it’s really two projects; and if you want to compare apples with apples regarding the museum, you must first split the projects apart.

So let’s see if Peoria’s numbers hold up to some mathematical scrutiny. Let’s look at market penetration. We’ll take the average attendance and divide it by the MSA population for each of the museums listed in the matrix:

Museum Att./Pop.
Science Station 10.7%
Science Spectrum 69.2%
Putnam Museum 50.5%
Sci-Port Discovery Center 51.6%
Gulf Coast Exploreum 54.4%
Exploration Place 30.2%
Louisville Science Center 25.5%
Kalamazoo Valley Museum 38.7%
Average 41.35%
Peoria Riverfront Museum 64.7%

As you can see, the projections for Peoria’s museum are well above the average of other museums in the matrix. If Peoria were to get the 41.35% average penetration, it would come out to about 153,494 visitors per year.

Now, I’m going to guess that the argument will be that these are old numbers — possibly as old as 2004 — and that the museum’s projected attendance figures are for 2011, which is the date they hope to open the museum. So, let’s assume that 153,494 is a 2004 figure, and that attendance would increase at a rate of 3% per year. Over seven years (2004-2011), that would bump up the attendance to 188,788 visitors — still far below the 240,000 figure being projected. To get to 240,000, you’d have to assume that attendance would grow by almost 7% each year. It’s also worth noting that museum officials have been projecting “200,000 to 250,000 visitors a year” since 2003 (“Report touts museum impact,” Peoria Journal Star, 4/8/2003).

Granted, my methods are not nearly as scientific as the “common sense” methods employed by others, but I think a case could be made that the museum’s attendance estimates are wildly optimistic.

Bob Manning takes on his critics

Bob Manning dared to criticize the proposed museum project last month when the council was asked to amend the museum’s redevelopment agreement for the third time. Since then, he’s been pummeled in the Forum section of the Journal Star by the likes of Jim Maloof and Jim Baldwin. Manning wrote his own letter to the editor, mostly responding to Baldwin’s letter, but shooting back at his critics in general with this paragraph:

Let this be a warning to anyone who considers running for the Peoria City Council. If you disagree with the agenda of the “self-anointed” leaders in this community, they will come after you with personal attacks. They will not debate the issues on substance. Rather, you will be criticized for standing in the way of “progress” (read “their pet projects”).

After writing this blog for three and a half years, I can understand Bob’s frustration. No matter how much you try to speak to the issues, it seems that there’s always someone on the other side of the argument that takes your comments personally, and responds with a personal attack on your character. I guess if you can’t win the argument on substance, then the argument of last resort is the ad hominem attack.

When those attacks happen as publicly and with as much vitriol as the recent forum letters from community “leaders” against Mr. Manning, they backfire. After Maloof’s letter was published, there was not one comment in the Journal Star’s comments section in favor of Mr. Maloof’s point of view. Ditto with Mr. Baldwin’s letter. Instead, there has been an outpouring of support for Manning, including letters to the editor defending him, and thanking him for speaking out.

If this museum project is as wonderful as its boosters say it is, it should be able to stand up to scrutiny on its own merits. If it can’t, then no amount of personal attacks are going to save it.