I was wondering why I didn’t have any phone or DSL service the last two days. The Journal Star answered my question today when I was finally able to log on again:
Illinois American Water said Wednesday that an underground AT&T phone line was cut in the 500 block of Main Street during construction work.
Illinois American spokeswoman Karen Cotton said that information about the phone line’s location was inaccurate, and the line was cut once construction began.
They should have called Julie. My phone/DSL service went out Tuesday afternoon, and AT&T got the line reconnected at some point between midnight and 6:00 this morning.
You’re still using DSL?
What’s wrong with DSL it gets the job done.
DSL is a service? Ok I guess if Fred Flintstone can push his car with his feet, people can use the web with DSL.
How do you know they did not call JULIE? Miss locate, not located , wrong locate? JULIE is not 100% right. Sometimes the locator is not able to locate the correct utlity, old lines and other utlities can prevent a good locate or the just screwed up.
That is exactly what happened. I talked to an employee who confirmed it. He said that JULIE is an outsourced service and they miss locations all the time.